The creation of BFinancial began from a desire of how a financial planning relationship should be, simply to provide tailored advice with our clients at the core of everything we do. Our focus is to work with you, to identify your needs, your wants and your goals, then to provide impartial holistic advice to ensure that you achieve your aspirations.
Our only product is advice and service without any third-party influence to compromise the journey.
With over 25 years of advising in both the UK and Australia for both independent and corporate businesses, we are able to you offer you a personal tailored service.
We are members of the Financial Planning Association, always abiding by its Code of Ethics, Rules of Professional Conduct and Practice Standards. Everything we do is in the service of our clients’ financial wellbeing.
We are also registered with the Tax Practitioners Board (TPB). The TPB is responsible for ensuring compliance with the Tax Agent Services Act 2009 (TASA), including the Code of Professional Conduct.
BFinancial is the trading style of BFinancial Services PTY LTD ABN 71 256 030 344. BFinancial is authorised via a privately-owned Australian Financial Services Licensee, Core Financial Services Pty Ltd (Core).
Both Core and BFinancial are not owned by a bank, insurance company, superannuation fund or other financial institution (either directly or indirectly). This means we are able to put our clients at the centre of everything we do and ensure that our advice is uncompromised.
This policy applies to Core Financial Services Pty Ltd (“Core FS”), and all our representatives. It explains our policy in relation to the collection and management of personal information we collect from individuals. The Privacy Act 1988 requires us to handle personal information in accordance with the Australian Privacy Principles (“APP”).
Personal information means information, or an opinion about, an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion. We are an Australian Financial Services Licensee (“AFSL”). When we provide you with financial services, we may be required by the Corporations Act 2001 and regulatory requirements to seek to obtain certain personal information about you, including, but not limited to, your:
We may also need to collect sensitive information if we organise insurance covers for you. Sensitive information includes health information, racial information, genetic information, etc.
We will only collect sensitive information that is reasonably necessary for us to perform our functions or activities in advising and dealing with you.
We collect personal and sensitive information in a number of ways, including:
You are not required to provide us the information that we request, or to allow us to collect information from third parties. However, where you choose not to provide us with the information we request, we may not be able to provide you with services that you have requested from us, and we may elect to terminate our arrangement with you. Importantly, if you provide either inaccurate or incomplete information to us you risk obtaining products or services that may not be appropriate or suitable for your needs and you may risk suffering a financial detriment or financial loss.
Where we receive unsolicited personal information about you, we will consider if we could have collected the information if we had solicited the information. Where we determine that we could have collected the personal information from you, we will treat your personal information in the same manner as if we have solicited the information directly from you. Where we determine that we could not have collected the personal information, we will destroy the information or ensure that the information is de-identified as soon as practicable.
We use your personal information for the primary purpose for which the information was obtained; i.e. for the provision of financial services. As an AFS licensee that will typically mean for the purpose of:
We may also use the information for the secondary purpose of:
We may use your personal information to offer you products and services that we believe may interest you. We may also disclose your personal information to external associates and service providers who assist us to market our products and services.
If you do not want to receive marketing offers from us please inform us. Our contact details are included at the end of this policy.
We may disclose your personal information to:
For example, information may be disclosed to the following parties:
Although in certain circumstances we are required to collect government identifiers such as your tax file number, Medicare number or pension card number, we do not use or disclose this information other than when required, authorised by law or unless you have voluntarily consented to disclose this information to any third party.
Cross-border disclosure of personal information
We may transfer personal information to related bodies corporate or external service providers in locations outside Australia, including, but not limited to, India, United States, China, Poland, Philippines, in the course of storing that information and when using or disclosing it for one of the purposes referred to above. When transferring personal information to foreign jurisdictions, we will ensure that we satisfy one of the requirements below:
We store personal information in our computer database and hard copy files. We take reasonable steps to ensure the personal information collected and held by us is protected from misuse, interference, loss, unauthorised access, modification or disclosure.
In the event you cease to be a client of ours, any personal information which we hold about you will be maintained for a period of not less than 7 years in order to comply with legislative and professional requirements.
We are required to notify you and the Information Commissioner of an eligible data breach. An eligible data breach happens if:
If you receive a statement of an eligible data breach from us, you should read and implement the recommendations about the steps you should take in response to the eligible data breach.
You may request access to the personal information we hold about you, and we will respond within a reasonable period after the request is made. Where we provide you access to such information, we may charge a reasonable fee to cover our costs. We will disclose the amount of such costs to you prior to providing you with the information.
We will take reasonable steps to ensure that the personal information that we collect, use or disclose is accurate, up-to-date, complete and relevant. In the event that you become aware, or believe, that any personal information which we hold about you is inaccurate or incomplete, you may contact us to correct the information.
If we disagree about the correction you have supplied, and refuse to correct the personal information, or if we believe that we are unable to comply with your request to access the personal information that you have provided us, we will give you a written notice to that effect. You have a right to make a complaint if you disagree with our decisions in relation to these matters (see below).
Your complaint will be investigated and responded to within 30 days. If you are not satisfied with the outcome of your complaint, you are entitled to contact the Office of the Australian Information Commissioner.
Privacy Officer: Rebecca Firns
Postal Address: PO Box 3050, Joondalup WA 6084
Telephone: 1300 375 357
BFinancial is the trading style of BFinancial Services Pty Ltd ABN 71 256 030 344 and is an Authorised Representative of Core Financial Services Pty Ltd (Core) ABN 91 607 163 646 AFSL 480009